Texas Ethics Commission

Customer Satisfaction Survey

In order to serve you better, the Texas Ethics Commission would like to know about your experiences with us. Please take a few minutes to answer the questions below and click the submit button when finished.

What was the nature of your contact with us?
Compliance
Legal
Enforcement
Computer Services
Other
How did you contact us?

Phone 
In person
Internet
Mail
Which category best describes you?
PFS Filings
Lobby Filings
Campaign Finance Filings
Received Ethics Training
Copy Orders
General Public

STAFF

The Commission's staff is helpful, courteous and knowledgeable, and they adequately identify themselves by name.

Strongly Disagree   Disagree    Neutral  Agree   
Strongly Agree   Not Applicable

 

FACILITIES

The Commission's office is accessible, clean, and adequately equipped for my needs.

Strongly Disagree    Disagree    Neutral  Agree   
Strongly Agree    Not Applicable

 

COMMUNICATIONS
Communicating with the Commission via telephone, mail, or electronic mail is a trouble-free and efficient process.

Strongly Disagree    Disagree    Neutral   Agree    Strongly Agree    Not Applicable
 

WEB SITE
The Commission's web site is user friendly and contains adequate information on both the Commission and the services provided by the Commission.

Strongly Disagree    Disagree   Neutral   Agree    Strongly Agree    Not Applicable
 

COMPLAINTS
Customer service complaints (does not include sworn complaints) are easy to file and are resolved in a timely manner.

Strongly Disagree    Disagree    Neutral   Agree    Strongly Agree    Not Applicable
 

TIMELINESS
The Commission is prompt in providing requested information.

Strongly Disagree    Disagree    Neutral   Agree    Strongly Agree    Not Applicable
 

PRINTED INFORMATION
Brochures, manuals, instructions and any other printed information provided by the Commission are accurate and easy to understand.

Strongly Disagree    Disagree    Neutral   Agree    Strongly Agree    Not Applicable
 

COMMENTS
Please explain or include any additional information that you feel would help us to provide excellent customer service. Comments should be limited to feedback on customer service. If you have a question or need a response to your comment, please contact the Ethics Commission by phone at 512-463-5800.

maximum 250 characters

           

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