Texas Ethics Commission

Customer Satisfaction Survey

To serve you better, the Texas Ethics Commission would like to know about your experiences with us. Please take a few minutes to answer the questions below and click the submit button when finished.

What was the nature of your contact with us?














How did you contact us?




Which category best describes you?







STAFF

The Commission's staff members were helpful (demonstrated a willingness to assist me).

The Commission's staff members were courteous.

The Commission's staff members were knowledgeable (able to answer my questions).

The Commission's staff identified themselves by name.

My telephone call, email, or letter was routed to the proper person.


FACILITIES

The Commission's office was accessible.

The Commission's office was clean.

The Commission's office was adequately equipped for my needs.


COMMUNICATIONS

Communication with the Commission was a trouble-free process.

Communication with the Commission was an efficient process.


WEBSITE

The Commission's website contains clear and adequate information on both the Commission and the services provided.

The Commission's website was easy to use and well organized.


COMPLAINTS

Excluding sworn complaints, customer service complaints are easy to address and are resolved in a timely manner.


TIMELINESS

The Commission answered my questions in a timely manner.


PRINTED INFORMATION

The Commission's brochures, forms, and instructions available online or in printed form provided thorough and accurate information.


COMMENTS

You may add any additional information in the comment box below. Comments should be limited to feedback on your customer service experience only. If you require immediate assistance, you can reach us by phone at 512-463-5800.

Maximum 2,000 characters


          

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